Your information

Last updated 29 September 2026

Who we are

Ridgeline Auto, 12 Leighton Place, Hornsby. Questions about your information: call us on 02 9000 0000.

What we collect and why

When you book online: your name, mobile number, email (optional), rego, the service, the day and time, and any notes. When you ask for a quote: your name, mobile, email (optional), rego and what the car needs. If you ask us to resend your service-history link: your email. While your car is with us we also keep what work was done, what it cost, and photos of the job.

We use this to manage your booking or quote, to contact you about your car (confirmations, reminders, when it's ready), and to keep your service history.

If you'd rather not give it

We need those details (email aside) to take a booking online. You can always call us instead.

Who else handles it

Our website and booking system is provided by Revmark, which uses service providers to host the site and database and to send our emails and texts. Your details are stored in the United States, so they are held overseas. We don't sell your information or share it with anyone else unless the law requires it.

Offers

We only send you offers if you've said yes, and every offer has an unsubscribe link. Messages about your booking and your car aren't offers.

How long we keep it

As long as we need it for your service history and our legal and tax records, then we delete it.

Seeing, fixing or deleting your details

Ask us using the contact details above. We may need to check it's you first.

Complaints

Please contact us first. If we can't sort it out, you can complain to the Office of the Australian Information Commissioner at oaic.gov.au.

Cookies

This website doesn't use advertising or analytics cookies. The only cookie is a sign-in cookie for our staff on the workshop dashboard.